We are committed to make your shopping experience with us enjoyable as much as possible. Please kindly take some time to read these Terms & Conditions (T&C) prior to using the site (www.haroma.com). Your use of the site indicates you acknowledged, understood and agreed to abide to these T&C.
Free Shipping
- For registered user who logged in the website before making any order, will get free shipping with minimum spend of RM80 and above.
- For guest checkout user will get free shipping with minimum spend of RM150 and above.
Information
We are HH SPACE SDN BHD, a registered company in Malaysia, with registration number 1469834-K and registered office address is No,17 Jalan KSB 16 Taman Kota Syahbandar,75200 Melaka.
Order
You may place your order by completing and submitting the order form in our site. An order number will be given with every success order placed.
You are responsible for the accuracy of all orders and the information given in the order. Please double check your order detail before confirming the order.
We reserve the right to decline any request of amend order if the order has already processed.
Combine order is strictly not allowed. All orders are shipped out according to order number.
Payment
We accept payment via IPAY88 (Local Internet Banking, Credit/Debit Cards and e-Wallet), Bank Transfers.
Please complete the payment and provide payment notification to us within 24 hours upon order place as all unpaid orders will be automatically cancelled after time limit.
If your order is cancelled due to no payment notification done in time limit, refund would only be done as store credit, no cash refund is allowed.
Delivery
Shipping fee of your order will be displayed to you on our Site. Or you may also refer to our Shipping and Delivery shopping guide.
Our mailing day is Monday to Friday, excluding weekend and local public holiday.
Return & Exchange
We want you to be completely satisfied with your order. If you are not entirely satisfied with your purchase, we’re here to help.
If your product received damaged or unusable, please contact us at help.haromaxsignature@gmail.com or WhatApps us 012 – 2192522 with damaged and product photos attached.
We will instruct you on how to return/exchange your purchase.
